Amnesty international

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Purchasing for institutions

NG 441 E

Table of contents
Introduction………………………………………………………3 Presentation of our organization…………………………….4 Amnesty International’s macro changes And internal consequences…………………………………..5 Amnesty International “shopping list” and challenges………………………………………………..…9 The importance of e-activity for Amnesty International………………………………………..12 Competitive tendering andgeneral sales conditions………………………………………………16 Quality, kaizen & role of buyers……………………………19 Others activities of buyers (Advising organizations managers)………………………20 Future recommendations for Amnesty international……………………………………….21
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Purchasing for institutions

NG 441 E

Introduction

To perform this report about purchasing for institutions, we have chosen to study the case of the NonGovernmental Organization, Amnesty International. This case seems to be interesting because most items bought by Amnesty International differ from items bought by other NGOs such as Médecins sans frontières… Indeed, Amnesty International doesn’t buy a lot of tangible goods but it buys especially services or “people”. So, our report will be divided in nine sections, each section explaining someaspects of the Amnesty International’s purchasing process and trying to answer to these questions: which products does Amnesty International buy? How is organized its purchasing process? Which advice can be done to improve this process? The will begin this report by a quick presentation of Amnesty International, its goals, its structure… The second and third parts will explain the macro changesaffecting internal Amnesty International structure. Then, we will see the Amnesty International’s “shopping list” by using the Kraljic model and which items represent challenges for the institution. We will present the sales conditions and how Amnesty International uses competitive tendering in the fourth section. The importance of quality and the role of buyers will also be explained such as the otheractivities of buyers. Finally, we will do future recommendations for the organization and its buying process. We hope that this report will give some keys to understand the purchasing process of Amnesty International and also to try to improve it.
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Purchasing for institutions

NG 441 E

1. Presentation of our organization
Founded in 1961 in London, by the lawyer Peter Benenson, AmnestyInternational is an international non-governmental organization. The organization of human rights has over two million members in 150 countries, with branches in 56 countries and offices in 24 others. It received the 1977 Nobel Peace Prize. Amnesty International has a consultative status with the United Nations (UN), the United Nations Educational, Scientific and Cultural Organization (UNESCO) andthe Council of Europe. It has an observer status with the Organization of African Unity (OAU) and cooperates with the Commission on Human Rights of the Organization of American States (OAS). Its mission is to conduct research & to generate action to prevent and end grave abuses of human rights. Amnesty International acts also to demand justice for whose rights have been violated, as well as acompliance with international laws & standards. There are seven key areas that Amnesty deals with: ▪ Women’s rights ▪ Children’s rights ▪ Ending torture ▪ Abolition of the death penalty ▪ Rights of refugees ▪ Rights of Prisoners of Conscience ▪ Protection of Human Dignity
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Amnesty International is a worldwide movement of volunteers who are working for respect of human rights; it is also aninternationally recognized movement. The organization is independent of any government, any economic power of any political or religious belief. It does not support or oppose any government or political system, nor does it defends or not oppose the views of the victims it seeks to protect rights. Amnesty International advocates on behalf of those imprisoned for "reasons of conscience" (that is to say...
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