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market update
NCR Fingerprint Recognition Solutions
Help Address Security and Privacy Issues
NCR has unveiled its comprehensive strategy for helping retailers and consumers address information security and privacy issues through fingerprint recognition. “We are seeing increased interest in fingerprint recognition as retailers, their employees and consumers learn more about the convenience andbenefits offered by this technology,” said NCR vice-president for Assisted Service Solutions Greg Egan. “With properly planned and managed deployments, retailers can expect measurable business improvements from employee-facing as well as consumer-facing applications.” Employee-facing uses of fingerprint recognition — including time and attendance, controlled access to point-of-sale (POS) systemsand manager approvals or transaction overrides at the POS — offer revenue recovery and operational efficiency opportunities for retailers. For example, the cost of time and attendance inaccuracies, which can be reduced through the use of biometrics, has been estimated at between one per cent and eight per cent of payroll. “In preparation for the rollout of biometrics technologies to consumers,retailers often first introduce associatefacing applications such as time and attendance to get employees used to this advanced technology,” said Robert Garf. In addition to biometric payment, fingerprint recognition can improve other consumer-facing applications, such as age verification, payroll cheque-cashing or frequent shopper programs, in conjunction with assistedservice or self-servicesolutions.

Schaeffer Named President & CEO, McCain Foods (Canada)
Fred Schaeffer has been named president and CEO of McCain Foods (Canada). He was formerly senior vice-president of Kraft Foods and president of Kraft Canada Inc. “We are immensely pleased that Fred Schaeffer is joining us to lead our Canadian division,” Dale Morrison, McCain Foods Limited president and CEO, said in making theannouncement. “His highly successful career in the food industry makes him the ideal person to bring a new vision and vitality to our founding business.” Mr. Schaeffer welcomed the challenge of his new position.

CCGD Ontario Conference Sets Record
The Canadian Council of Grocery Distributors (CCGD) welcomed 1,107 delegates on November 23 to set a new attendance record at its Ontario Regional Conference.Under the theme Winning Together, the annual event at the Toronto Congress Centre built on its reputation as the largest one-day gathering in Canada’s food distribution, foodservice and grocery retail industries. The result was an unsurpassed opportunity for “winning together” by networking with producers, distributors and retailers. Nick Jennery, CCGD’s president and CEO joined SeniorVice-president David Wilkes on stage to summarize highlights from 2005 of CCGD leadership and advocacy: To help members appraise the business case for supply chain management with radio frequency identification (RFID), CCGD brought the industry together with government and IT partners to create the state-of-the-art Canadian RFID Centre in Markham. When farmer protests and trucker blockades threatenedgrocery distribution and jeopardized retail operations, the CCGD team coordinated a joint response from members, political leaders and law enforcement to forestall more protests and minimize business losses. CCGD designed and led the Canadian food industry’s first national crisis response exercise — an unprecedented success. All the major players from government agencies and industry associations wereamong 160 participants in Ottawa in November. Advocacy at Queen’s Park by CCGD on Workplace Safety and Insurance Board premiums resulted in a huge win for Ontario members: instead of the expected four per cent increase, premiums dropped 1.8 per cent. With an eye to the future, CCGD is exploring with members and government the potential for innovation with the ECCNet electronic database. For...
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