Effective communication is a key to successful business and personal relations. How do these two correlate?

Originally, Business is based on communication. Business can be defined as an “economic system in which goods and services are exchanged for money”. Business is made between two or more business organizations who agree on a common deal. These latter are made up of people, and business isn’t only about figures, but also about personalities; it is thus important that communication between the people is clear because it’s difficult to sign a contract when people can’t work with each other for some reasons. “Effective communication is a key to successful business and personal relations”. In other words, effective communication is one of the main reasons why a business and personal relations can be successful. To what extend does this statement is relevant? How do successful business and personal relations correlate?

“Managers spend 75 to 80° percent of their time engaged in some form of written or oral communication” Marty Blablock said. Considering these figures, it’s undeniable that communication has a lot to do with business. But what is an effective communication? How can you reach such a kind of communication?
Effective communication is a means to avoid misunderstanding, which usually is the first reason why there are conflicts in a business. Confusion, discomfort, insecurity, irritation, anger or changes in behavior are other reasons why a conflict between individuals or groups can start. In order to settle or at least to avoid these issues, thus heading to an effective communication, it’s important that the protagonists, business men, have an active listening. Active listening refers to questioning, paraphrasing, naming feelings and having empathy for the other. This listening must not be judgmental, the aim is to try understanding the other, “put you in his shoes”. Active listening nevertheless is only the first step to effective