O.M.
Operation Management

2008-2009
Summary
Introduction
Problematic

I. Cost focus * Early concepts 1776-1880 * Scientific management era 1880-1910 * Mass product area 1910-1980

II. Quality Focus * Lean production Era 1980-1995

III. Customization Focus * Mass Customization Focus 1995-2008

Conclusion
New challenges

Introduction

The history of civilizations reflects the evolution of organizations. Language is the first revolution that has enabled humans to organize. Dice prehistoric men learn to join forces to serve their common cause. Hunting, fishing, construction provide better results when they are operated as a group, these developments are the results of reflections and men begin to organize to achieve common goals, impossible alone.
Religion will have a considerable impact on the organization of certain civilizations. The Mayans, Egyptians are striking examples. To lead these organizations, it is essential to establish a hierarchy.
Representatives of the order will serve to enforce the desired scholars, will make the change, and other leaders, kings, presidents are the highest representatives. The differences between these civilizations will be other functions of religion, way of thinking, culture, but also the personality of the representative of each people. In the Roman Empire, the gods and the desire to expand the empire were key elements of the organization.
Over time, people are increasingly large, complex organization is still, it is approached from many criteria, political, economic, military, social…
Companies are subject to the same rules: the organization is essential to achieve good results, to advance. This organization is complex also increasingly with globalization, modern means of communication. The industry has undergone great changes in terms of organization these last two centuries. Taylor was a revolution in the production method. Daily companies must