Identification and analysis of the policies specified by government and organisations for the protection of consumers interests

2149 mots 9 pages
The Robert Gordon University
Aberdeen Business School

Ethics and the Consumer Coursework | Session: 2009/2010
Semester: 1
Module Number: BS3136
CW 1
Module Co-ord:Neil Connon | | | | 2074 words | 20/11/2009 | |

Ethic CW

Intro
In a world where globalization seems to be everywhere, emerge some notions as ethics, consumer policy, involving government and others organizations.
The aim of that is finally the well-being of people, more precisely, consumers.
The term “ethics” is used to define a system of moral principles and the process in which we know how to behave, to act, to react in society and with other people.
It defines also what is right or wrong to do in a specific situation for people sharing the same norms and values.
But it’s basically more complicated to identify the impact of ethics in our current marketplace.
Moreover, consumer policy has to been taken into account; it’s the way for consumer to be informed about what they buy, prevent sellers to sell anything at anything prices in bad conditions and so on…
Adam Smith, who was one of the first to affirm that people are selfish; he tried to understand how people could then have moral feelings, moral actions, reactions and judgement with others and forget a moment their natural but human self-interest.
On a first hand, we will define ethics and consumer policy in the context of the contemporary service sector to try to have a clear understanding of these concepts.
Then, we will analyse the roles and effects of ethics on our modern society.
Finally, we will identify and try to explain the roles and consequences of national and European governments.

Consumer policy and ethics.
The term ethic is closely linked with morality in fact; that’s a way of being, not a written law, something that your education, your friends, your own experience in life, your personality can modify a lot, throughout your life.
Business ethic, although it could be taken as o joke, is

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