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Decision Making Intro v3.1 FINAL

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January 2005

LEADERS GUIDE MATERIALS • Copy of Slides and DACI Worksheets for participants • Power Point Slides for presentation SET UP • Ideally, tables of 4 or U-Shaped table set-up • Set up for PowerPoint projection KEY TO LEADERS GUIDE PPT = PowerPoint Slide Handout = DACI Worksheet Content in italics indicates what Managers should DO, e.g.,introduce program, have a discussion. These are directions for the Manager. Italics can also indicate possible Manager responses to a question. Questions to ASK the group are underlined. All plain text is content to be SAID. Times for each section (in parentheses) are approximations. MANAGER PRE-WORK Managers need to read this Guide completely before conducting the session. This is especially important,as there are several places where Managers need to identify examples or information ahead of the class. The most critical place where this happens in when the Manager prepares a DACI worksheet for the participants to complete. (See “Do a DACI” section.)

Decision Making Intro v3.1 FINAL

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January 2005

Please print out copies of the PPT slides to give to participants. They will beworking from the slides throughout the session. Also, make an additional copy of DACI Worksheet. Participants will need one for use in the session and a blank one to take away with them. TELL-SELL MODEL OPTION For Managers who are interested in using and teaching the TellSell decision-making model, there is an optional session attached to the end of this Guide. Managers who learned this model in MPPand have been using or wanting to use it might consider this option. It can be done at the same time as DACI or later.

Decision Making Intro v3.1 FINAL

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January 2005

DECISION MAKING AND DACI (2 Hours) INTRODUCTION (5) PPT1

Open by explaining why you are doing a Decision Making session. Discuss the process that has led to this session and the companywide roll out of the DACI decisionmaking model, including:
• Empowerment Taskforce o The 2003 Organizational Effectiveness Survey

identified decision making as area needing improvement in the company. This taskforce was formed to address this issue o After reviewing many possible options, they adopted DACI as company-wide decision-making model • The work of Dave Story in DI-DV group o When Dave joined Adobe, he surveyed hisgroup and decision making was a top concern o Having used DACI successfully in the past, he introduced it into his group • The training and adoption by the E Team o Based on the Empowerment Taskforce’s recommendation, the E Team began working with this model. • The roll out at the Senior Leader Conference o Both the Taskforce and the E Team want senior leaders to model using DACI. As appropriate,talk very briefly about why this session is important to you and the company, mentioning any personal experience with the model.
Given this background, this is the goal for the session: PPT2

Decision Making Intro v3.1 FINAL

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• To improve our decision making process by understanding and using the DACI model Generally, we make decisions 2 ways – with a team andindividually. This model focuses on the former. DISCUSSION: Hopes and Fears about Changing Decision Making (15) Before we get too deeply into the session, I’d like to hear from you about your hopes and fears/wishes and concerns about changing decision making at Adobe...or more importantly within our group. What do you hope/fear that we will/won’t change about our decision making process? PPT3

Capture thecomments on the white board or on flip charts. Make two columns, one that is labeled HOPES and the other labeled FEARS. Be thinking of your own hopes and fears to add at the end. Here are some examples of what other managers and individual contributors have said about their Hopes and Fears. Hopes: • More clarity and communication about who should be involved in a decision and what roles they...
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