Performance criterion:
Quality:
-PPM, on the base of all defective pieces
- Cost of no quality
- Number of quality incidences
- xxxxx default: Leroy Somer customer’s reclamation directly caused by non conformity of article.
Taux de service:
Respect of delivery
Lean-supply: capacity to optimize time to make available product
Price and productivity:
Respect of commitment about level price
Respect of commitment about annual productivity gain
Management and service
Presence of quality system certification (ISO 9001 et ISO TS)
Presence of environment certification (ISO 14001)
Control of the quality product insurance approach
Capacity to repair and help Leroy-Somer
Capacity to bring technical expertise and suggest solutions to Leroy Somer
Reactivity in problem resolution
Quality answer bring to problems
Transparence/ communication of product’s/process’s modifications
Communication and availability
General risk

Leroy Somer supplier quality management
Message of the direction
Ours client require us constant amelioration in cost , quality innovation and service.
Our performances are directly conditioning by your performance. In fact we have to have sames requirement toward you.
Ours quality objectives be expressed by result demand with best world level
Our supplier quality management approach is base on the selection of supplier suitable to guarantee the quality level expected. Suppliers have to control product assurance quality, work on continue improvement of performances and be responsive in problem resolution.
We expect of you a commitment à nos côté in this step for the fulfiment of our customer in order to assure our common future.

Together toward operational excellence
Leroy somer objectives:
0 wrong piece receive in our factory
0 fiability problem of our product bind up to article purchase
0 supply perturbation in our factory
To that, we need partner with quality performance and rate of service at best level.
Our