SUMMARY

I. Introduction

II. Parcelnet Presentation

III. City Link Presentation

IV. My Missions

V. Conclusion

During my two years in Cardiff, I worked in several sector such as hotel trade(Park Plaza Hotel), restoration(in Millennium Stadium), and I did lot of missions in a interim agency: Ranstad work solutions. From January 2008 to the end of June, Ranstad proposes to me to work regularly for two company, Parcelnet and City Link which are National logistic and Parcel delivery companies at there distribution centres in Cardiff. These employment were not very interesting, however it permits to integrate myself in a professional environment and to improve my english knowledge.
In a first time I am going to present you both companies : Parcelnet and Citylink, then I am going to describe more precisely in what consisted my job.

Parcelnet Presentation

Parcelnet was founded in 1988 and is based in Morley.The company operates as subsidiary of Otto. Parcelnet is a british home shopping company which has been formed in the wake of the merger between Speedlink and Direct line in 2000. The enterprise has almost 7000 people self employed couriers and to support the network, it employs over 1400 people. Parcelnet became the UK’s largest home delivery courier company and a leading provider of home shopping fulfilment services.
Parcelnet main goal’s is to make delivery of its services easy. Thus, the fact that Parcelnet has safe place delivery service is a good case in point because thanks to this system, people are not obliged to be in when their good are ready to be delivered.
The company collects and delivers the customer’s parcel up to six day a week.
An impressive number of famous retail brands have decided to trust Parcelnet for quality customer service like JD Williams, Readers Digest, Next Directory or Land’s End.
The enterprise has almost 7000 self employed couriers delivering to customers.
Parcelnet employs