Change management

Pages: 38 (9264 mots) Publié le: 11 septembre 2010
19/05/2009

[pic]

Lecturer ; M. Vakola

[pic]

Academic year 2008 – 2009 Athens University of Economics and Business, Erasmus

I. Introduction ………………………………..………………………………………………3

II. Description of the company ..................................................................................................4

A. History......................................................................................................................4

B. Mission and vision ....................................................................................................5

C. Group description and situation ..............................................................................5

D. Chain value...............................................................................................................5

E. The swot matrix ........................................................................................................6

III. Objectives of the change ......................................................................................................7

IV. Implementation of change...................................................................................................9

A. Change topology : rhythm and importance ..............................................................9

a. Pace of change ..............................................................................................9

b. Importance and nature of the change.........................................................10

B. Communication of change inside the company .....................................................12

V. Forces and people in the change .........................................................................................13

A. The forces involved...............................................................................................13

a. The engines of change ...............................................................................13

b. The supporters of change ...........................................................................13

c. The speed bumps of change .......................................................................14

d. The brakes of change.................................................................................14

e. The actors of strategic change within AirFrance-KLM : summary ...........15

B. Empowering people ...............................................................................................15

C. Resistance to change..............................................................................................17

VI. Look over the change .........................................................................................................19

A. Outcome of the change ...........................................................................................19

B. A strategy of complementaries generating synergies .............................................19

C. The keystrengths acquired by the group ................................................................20

D. Perspectives and forecasting ..................................................................................22

E. Concerns and recommendations .............................................................................22

VII. Conclusion........................................................................................................................25

Bibliography .............................................................................................................................26

In today’s fast moving environment, a company’s ability to manage change is crucial. The phrase “change or die” is more accurate than ever before. (Vakola 10.02.09)...
Lire le document complet

Veuillez vous inscrire pour avoir accès au document.

Vous pouvez également trouver ces documents utiles

  • Change management
  • Management of change
  • Change management
  • Change management ibm
  • Analyse management de "Changer les mots à défaut de soigner les maux"
  • Changes
  • Changes
  • Le change

Devenez membre d'Etudier

Inscrivez-vous
c'est gratuit !