Grec
“The findings from several studies show that restaurant consumers use different criteria when making restaurant decisions. Examples of these criteria are: food quality, service quality, restaurant physical settings, and variety of choice on the menu. The criteria also vary according to the type of restaurant and dining occasion. In addition, a number of studies suggest that restaurant diners often view a restaurant meal as only a part of the total package of a dining experience, and that diners use a bundle of attributes, rather than a single attribute, when making restaurant decisions.”1 Donc, le choix d’un restaurant plutôt qu’un autre dépend de plusieurs facteurs. Nonobstant, la qualité attribuée à ces facteurs variera aussi grandement d’une personne à l’autre. Ce qui me fait plaisir de le fera peut-être pas à une autre.
Un restaurant, peu importe lequel, offre des services.