Chinese Etiquette and Customs
. Greetings are formal and the young person is always greet first.
. Handshakes are the most common form of greeting with business partner .
. Address the person by an honorific title and their surname. If they want to move to a first-name basis, they will advise you which name to use.
. The Chinese have a terrific sense of humour.They can laugh at themselves most readily if they have a comfortable relationship with the other person. Be ready to laugh at yourself given the proper circumstances.
Gift Giving Etiquette
. In general, At Chinese New Year, weddings, births and more recently (because of marketing), We will give the gifts.
. The Chinese like food and so, a nice food basket will be a great gift.
. Donot give scissors, knives or other cutting utensils, these are the indicate as the severing of the relationship. Do not give clocks, handkerchiefs or straw sandals as they are associated with funerals and death.
. Pay attention to the choose of flowers, as many Chinese associate these with funerals.
. Four is an unlucky number so do not give four of anything. Eight and six are the luckynumber, so giving eight or six of something, the Chinese think that will bring luck to the recipient.
. Gifts are not opened when received.
. The Chinese prefer to entertain in public places rather than in their homes, especially when entertaining foreigners.
. If you are invited to their house, consider it a great honour. If you must turn down such an honour, it isconsidered polite to explain the conflict in your schedule so that your actions are not taken as a slight.
. Arrive on time, If you will be later, predicting that to the hostess, and it should be more polite.
. Finish the food to demonstrate that you are enjoying it!
. Try to learning use the chopsticks.
. Wait to be told where to sit. The guest of honour will be given a seatfacing the door.
. You should try everything that is offered to you.
. Be observant to other peoples' needs.
Tipping Etiquette: Tipping is becoming more popular, especially with younger workers although older workers still consider it an insult. Leaving a few coins is usually sufficient.
Business Etiquette and Protocol in China
Relationships & Communication
. The Chinesedon't like doing business with companies which they don't know, so working through an intermediary is crucial. This could be an individual or an organization who can make a formal introduction and vouch for the reliability of your company.
. Before arriving in China send materials (written in Chinese) that describe your company, its history, and literature about your products and services. TheChinese often use intermediaries to ask questions that would prefer not to make directly.
. Business relationships are built formally after the Chinese get to know you.
. Be very patient. It takes a considerable amount of time and is bound up with enormous bureaucracy.
. Rank is extremely important in business relationships and you must keep rank differences in mind when communicating. . Gender bias is non existent in business.
. Never lose sight of the fact that communication is official, especially in dealing with someone of higher rank. Treating them too informally, especially in front of their peers, may well ruin a potential deal.
. The Chinese prefer face-to-face meetings rather than written or telephonic communication.
. Meals and social events are not the place forbusiness discussions. There is a demarcation between business and socializing in China, so try to be careful not to intertwine the two.
Business Meeting Etiquette
. Appointments are necessary and, if possible, should be made between one-to-two months in advance, preferably in writing.
. If you do not have a contact within the company, use an intermediary to arrange a formal introduction....
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