How and why has the express mail industry structure evolved in recent years? How have the change affected small competitors?
The domestic express mail market consisted of 3 major firms: Federal Express, United Parcel Service (UPS), and Airborne Express and six second-tier players: BAX Global, DHL Worldwide Express, Emery Worldwide, Roadway Package System (RPS), TNT Express Worldwide, and the U.S. Postal Service. The 3 majors firms took 85% of the market and the 6 second-tier players company shared