Hold the Line

receiving a phone call? Do you want to know how to take a message or spell a name? Do you have to take part in conference calls in English but you’re afraid that your level isn’t good enough? This guide will help you master the basic vocabulary and difficulties you have at the moment to help you communicate more easily in English. You can read it all-at-once or refer to it whenever you have a problem. Au sommaire : 1. BASIC VOCABULARY AND INTONATION 2. STARTING A CALL 3. UNDERSTANDING AND ASKING

l’appareil The X bank calling J’appelle de la part de Mr Smith I’m calling on behalf of Mr Smith C’est personnel It’s a personal call C’est confidentiel It’s confidential CONFIRMER UN RENDEZ-VOUS Je vous confirme mon rendez-vous du mardi 22 avec Mr Smith I’d like to confirm my appointment with Mr Smith on Tuesday the 22nd Je vous appelle pour vous confirmer le rendez-vous de Mr Smith avec Mr Cooper le Mardi 22 I’m calling to confirm Mr Smith’s appointment with Mr Cooper on Tuesday the 22nd

with, the short story is an exerpt from the novel « Dubliners » written by James Joyce in 1914, so at the beginning of the first world war. The irish author is considered to be one of the most influential writers in the modernist advence guard of the early twentieth century. He wrote stories centered around charaters in Dublin who were dealing with the issues of the time period for example the Great Irish Famine (1845–1849), were about one million people died and another million emigrated. The story

to phone s.o - to be on the phoneto callto ring | Etre au téléphone | to pick up the phone to dial a number | Décrocher le téléphone | to leave a message | Laisser un message | To call again laterTo call back | Appeler plus tard/ultérieurement | To hang up the phone | Raccrocher le téléphone | To give a call/ring to s.o | Passer un appel | To hold on pleaseTo hold on the line | patientez | Will you hold ? | Veuillez bien patienter | I’ll put you through to | Je vous la passe |

are required by law to prepare and publish accounts annually. The form and content of the accounts are regulated by the companies Act 1985 as amended by the Companies Act 1989 and also Companies act 2006. The general content of published financial statements is governed by IAS 1. IAS 1 lists the required contents of a company’s income statement and statement of financial position. It also gives guidance on items should be presented in the Financial Statements. IAS 1 states that a complete set of Financial

are required by law to prepare and publish accounts annually. The form and content of the accounts are regulated by the companies Act 1985 as amended by the Companies Act 1989 and also Companies act 2006. The general content of published financial statements is governed by IAS 1. IAS 1 lists the required contents of a company’s income statement and statement of financial position. It also gives guidance on items should be presented in the Financial Statements. IAS 1 states that a complete set of Financial

conductor serial interface cable (1:1 connection, i.e. without crossed pin connections ) will be required to connect the oscilloscope to an external instrument. Setting the baud rate The RS 232 interface must be initialized before use. This is effected by the first transmission of SPACE CR (20 hex., 0D hex.) after POWER UP (switching on). This will automatically set the baud rate. The following baud rates will be recognized: 110 150 300 600 1200 2400 Data transmission format: Baud Baud Baud Baud Baud

HMS VICTORY HMS Victory is a first rate ship of the line of the Royal Navy, started in 1759 and launched in 1765, most famous as Lord Nelson's flagship at the Battle of Trafalgar. She is the oldest naval ship still in commission, and now sits in dry dock in Portsmouth, England as a museum ship. Career (UK)  Name: HMS Victory Ordered: 14 July 1758 Builder: Chatham Dockyard Laid down: 23 July 1759 Launched: 7 May 1765 Commissioned: 1778 Honours andawards: Participated in: First

Landscape Map of US Patent 5205473 Recyclable corrugated beverage container and holder 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 20 year line 17 year line 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 Statistics -- Primary Current Assignees 19 unspecified 14 DIXIE CONSUMER PRODUCTS LLC 3 LBP MANUFACTURING, INC. 3 Mars Incorporated 3 SWEETHEART CUP COMPANY 3 || 2 Double Team Inc. 2 Subject Matters, LLC 40 others --------------------------------Total: 89 Items Statistics -- First

Introduction Today the company has serious problems, with annual sales growth of less than 1.5 %. Hazel must rediscover his succes of the mid-1980s. The firm was one of the leaders on the market of cosmetics, fragrances and toiletries. Today to conquer new market , the brand must to rethink all their marketing politics : the product politic, the price politic, the place politic and the communication politic. In a first time, for a pertinent marketing , the brand must adapt to the new trends of cosmetics