Have a Nice Day

are the successful factors in the success of Pho24 ? There are many successful factors for this case. The creator of this fast food studied well the launch of his outlet and had a good sense of anticipation and observation. He took the initiative to make a fast food for all kind of population and nowadays it is still a success. One of them is the location selection because they chose the town centre of Ho Chi Minh City and that rapidly impresses Saigonese. Also the following location like near

customers before, during and after a purchase. According to Jamier L. Scott. (2002),[1] “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation." Its importance varies by product, industry and customer; defective or broken merchandise can be exchanged, often only with a receipt and within a specified time frame. Retail stores will often have a desk or counter devoted to dealing

to visit 1) Central valley 2) Caribbean 3) Pacific Coast III. Ecotourism in Costa Rica 1) Definition 2) Why is Costa Rica a nice place for ecotourism 3) Impact of tourism Conclusion Introduction In this report, I will talk about Costa Rica and tourism. Costa Rica, officially the Republic of Costa Rica is a country in Central America, bordered by Nicaragua to the north, Panama to the east and south, the Pacific Ocean to the west and south and the Caribbean

the significance of the hospitality industry to the regional, national and global economies. Describe, with clear reference to a range of sources, how the hospitality industry may be classified into different sub sectors. Choose one sector of the industry from your classification above: * Demonstrate how your chosen area contributes to the hospitality industry as a whole. * Discuss some of the major players and their contribution to this sector. * Present data to support your research

L'Assommoir Zola, Emile Published: 1877 Categorie(s): Fiction Source: Feedbooks 1 About Zola: Émile Zola (2 April 1840 – 29 September 1902) was an influential French novelist, the most important example of the literary school of naturalism, and a major figure in the political liberalization of France. Source: Wikipedia Also available on Feedbooks for Zola: • Nana (1880) • Thérèse Raquin (1867) • The Fat and the Thin (1873) • The Miller's Daughter (1880) • The Death of Olivier Becaille (1880)

Conclusion 88 CHAPTER 7: Real time communication tools 89 7.1 e-mail and Fax 89 7.2 Instant messengers 94 7.3 Phone and SMS 95 Conclusion 95 CHAPTER 8: Glocal communication 96 INTRODUCTION In 1998, in a survey about training needs for Chinese companies operating in the United States, Hui Deng, University of Nebraska listed the top three people training needs. There were verbal/ interpersonal skills, customer relations/service, and written communication

-On prend le repas entre les heures 12 et 14: Le dîner entre 19 et 23; -Le thé est servi à tous les moments de la journée. -"High tea" -Les tables d’affaires sont organisées dans les restaurants; -On donne des invitations aux partenaires d’affaires. Quand on invite plusieurs Anglais à la table il faut que tous se situent au même niveau hiérarchique. -La bière est une boisson populaire. En Angleterre il y a plusieurs types bière: ale, stout, bitter et lager; -Les boissons classiques qu’on prend

technologies, Michael Moore tries to meet General Motors Chief executive officer Roger Smith to understand what the point to fire 30,000 people is at the time. The title ‘Roger and me’ lets us think that there will be a confrontation between the two men. It announces that Michael Moore is vested in a mission: an approach to understand Roger Smith. We can guess that the interview will never happen. In fact the closest Michael Moore gets to Smith is an interview of GM public relations man who explains the layoff

Brazaville, capitale of Congo is situated in central Africa. 70% of the population live in poverty. Despite this being stylish is a question of honor in the Congolese capital. Society for the Advancement of people of Elegance, from French “La Societe des Ambianceurs et des Personne Elegantes” otherwise know as Le ‘Sape’, is one of the world’s most exclusive clubs. Members have their own code of honor, codes of professional conduct and strict notions of morality. Le ‘Sape’ has recently become an international

MARTINIQUE Martinique is both a region and overseas department of French overseas (number 972). It owes its name to Christopher Columbus who discovered it in 1502 it became French in 1635. As part of the Caribbean archipel ago, is located in the Caribbean Sea, approximately 450 km north-east coast of South America, and about 700 km south-east of the Dominican Republic. With a total area of 1100 square kilometers, Martinique stretches about 60 km long, to 27 km wide. The highest point is Mount