Zara is one of the largest international fashion companies. It belongs to Inditex, one of the world’s largest distribution groups.
Thecustomer is at the heart of our unique business model, which includes design, production, distribution and sales through our extensive retail network.1. DELIVERY
Subject to availability, (see Clause 5 above), and unless there are any exceptional circumstances, we will endeavor to fulfill your order forproduct(s) listed in the Order Confirmation by the delivery date set out in the Order Confirmation or, if no estimated delivery date is specified, within15 days of the date of the Order confirmation.
* Where can I receive my order?
It can be sent to an address selected by you (home, work,etc. - never a PO Box) or to the Zara store of your choice.
Deliveries in Channel Islands are not allowed.
* Can the delivery country be differentfrom the purchase country?
No. The delivery country must always be the same country in which the purchase was made.
* How long will my order take toarrive?
Delivery times depend on the type of delivery selected. Store deliveries take 3 to 5 working days, standard deliveries, 3 to 5 working days andexpress deliveries, between 1 and 2 working days.
* How much do I pay for delivery service?
Store delivery – FREE.
Standard delivery – 3.95 GBP.Express delivery – 9.95 GBP.
* Can I track my order?
Yes. Click on the order menu in your account and you will be able to track your order in real time.