Risk management
1585 mots
7 pages
RISK MANAGEMENT ASSESSEMENTThe management of risk is critical to Hotel industry. Because it depends entirely on the services offers, it should be able to identify and manage its risk effectively.
The fact that many operations of the hotel involve non-hazardous materials (food, beverages etc.,) induces a general perception that risk is low in hospitality industry. However it should be taken into account that there are many operations in hotels, which involve use of chemicals and hazardous material (dry-cleaning, storage, plating and polishing etc.,) working at height and other related operations like in any other industry.
Food contamination and environmental releases are some of the other major hazards associated with hotel operations. The control of physical risks is important and the quality of services provided should not be overlooked.
By using the 10 principle of risk approach, in the fallowing lines, I will try to identify the most important risks that may be able to occur in our five stars Hotel, located at Porto Vechio in Corsica.
Physical properties
Accessibility: because the hotel is located in the forest; we have to make sure that adequate and secure transport infrastructure exists. Accessibility plans must be created in order to aloud customers and distributors to arrive easily in our structure.
Car parking: the parking can be considered as the first contact of the clients with the hotel. To avoid eventual accidents and compromising situations (robberies for example), the parking area should be equipped with lights, have: controlled access, surveillance, issues plans and to be linked at the main entrances.
Swimming pool and Fitness Center: related to the two facilities, several measures must be taken to mitigate risks as drowning and accidents. Swimming in the pool should be supervised by adequately qualified staff. The pool area must be secured from entry when not in use. Daily cleaning and tests of chlorination levels should be