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Unit 1 Person to Person
A. Pleased to Meet You!
A1 In your country, when business people meet for the first time, what do they usually do? Put ticks or crosses in the blanks to show your answers.
√√=usually √=sometimes ××=not usually ×=never
_____ They exchange business cards
_____ They shake hands.
_____ They bow to each other.
_____ They talk about a neutral subject(such as the weather) before getting down to business.
_____ They get down to business right away
_____ One offers the other a cigarette.
_____ They have a drink together.
_____ They have a meal together.
-------Face-to-Face Greetings------
Everyone wants to meet people and make friends. A smile, a friendly look or an open gesture indicates a person’s interest in you. To introduceyourself, approach a person, smile and say, “Hello, my name is… .” Then shake hands with your friend by firmly taking his or her right hand in yours and pressing it gently but firmly. Look attentively at the person’s eyes. You may use the dialogues.
Formal greetings and introductions
A: Good morning! My name is ….
B: Good morning! My name is ….
A: How do you do?B: How do you do?
Informal greetings and introductions
A: Hi, my name is ….
B: My name is ….
A: Nice to meet you, …. (B’s name)
B: Nice to meet you, too …. (A’s name)
Each culture has its own form of acceptable greeting behavior, usually based on the level of formality found within the society. Some European countries perform the etiquette of kissing thelady’s hand. (Hold one of her hands up, then bow towards it with you mouth close to it. You don’t really have a kiss on it.) This is applied to the lady to be honored and respected. Many European countries, Middle-Eastern countries and some South East Asian countries apply a face-touching in greeting (first the left, then the right). Some people repeat the action for more than twice. Yet this must beapplied to the one who has close relationship with you and whom you haven’t seen for a long time. In Argentina, greetings are usually effusive with plenty of hugging and kissing, not unlike the French kiss on both cheeks, first on the left, then on the right and on the left again. This is even the case in business meetings, unless they are of a very highly formal nature. Africans are far lessstructured in their greetings than Europeans. You will expect a warm physical greeting, an extended handshake or a hand on the shoulder in most African cultures. By contrast the Chinese way of greeting avoids the physical touch although they adapt a handshake. It is generally a nod or a light bow. As for Iranians, they don’t shake hands with women at all.

A2 Listen to two conversations where peopleare meeting for the first time. Tick the questions you hear.
Conversation 1
_____ How are you?
_____ Did you have a good journey?
_____ Did you have any difficulty finding the office?
_____ Is this your first visit to Paris?
_____ Would you like something to eat?
Conversation 2
_____ How’s it going?
_____ How was your journey?
_____ Did you manage to find usall right?
_____ Have you been here before?
_____ Have you had lunch?
A3 Work in pairs. What other questions can you think of for the situations above?
A4 Look at these phrases which you can use when meeting someone on business. Highlight the phrases you want to remember.
Good morning. Are you Mr. Brown?
Hello, Mr. Brown, my name’s Sam Allen. Pleasedto meet you.
Mrs. Green will be back in a few minutes.
Would you lie to sit down?
Can I take your coat?
Can I get you something to drink?
Would you like some coffee or tea?
How do you like your coffee?
Good morning, yes, I’m Tony Brown.
I have an appointment with Mrs. Green.
Nice to meet you, Sam. Do call me Tony....