Airline ticket

Nairobi to Auckland, departing at 7:05 p. m. is now ready for boarding. The departure gate has been changed, please proceed to gate number 23B for immediate boarding. Our flight is slightly overbooked, so we are offering complementary round trip tickets and compensation to a few passengers willing to travel on our next flight to Auckland. Please contact one of our staff members. We are now calling unaccompanied children, families with children, people with disabilities, and first class passengers

ANALYSE INTERNE A/ B/ C/ D/ Evolution des performances quantitatives de l’entreprise Notoriété et image d’Easyjet Ressources dont dispose l’entreprise Analyse critique du marketing-mix 4 ) DIAGNOSTIC Bibliographie INTRODUCTION EasyJet Airline Company PLC est née en mars 1995, à l’initiative du milliardaire Stelios Haji-Ioannou, entrepreneur grec. Son objectif est de proposer des vols réguliers, à bas coûts, moyens et courts courriers à l’intérieur de l’Europe. Le siège social de la compagnie

The European low cost airline easyJet.com is a good example of a company that is continuously striving for consistency across different activities of its value chain. To minimize costs, easyJet.com foregoes many of the features, frills and perks that are offered by traditional airlines. While the latter rely heavily on expensive ticketing offices and sales agencies, easyJet.com sells almost solely through the Internet. Furthermore, customers do not receive printed tickets. Instead, upon arrival

engageons pleinement pour un développement durable. Les visions et actions formulées par les dix groupes thématiques ont toutes été reprises dans ce document. Elles sont réparties dans les fers de lance comme dans le fondement. 18-19 “Brussels, your ticket to Europe” Transformer un centre administratif en cœur battant et cerveau de l’Europe. 22-23 Mise en évidence des atouts dans l’économie mondiale Développer des niches dans les marchés mondiaux en expansion. 28-29 “From boring to daring” Une

transaction cost reducer + information asymetry shrinker: disintermediation (why do I need a broker or distributor) • Ex : airline ticket sales online – In the US, when direct sales rose to a sufficiently high level, the airlines cut commissions to travel agents from 20% to 10%, then to 8% with a cap, then to zero. Travel agents responded by charging end users a $10 fee to book a ticket Ex : Dell – Founded in 1984, now 12% of world sales • ECP – IT – OSI - P2005 86 eBusiness 1. Impact of

les transports collectifs ou en commun il ya un prix forfaitaire dans le cadre du Congo et dans d’autres pays il des carte d’abonnement des tickets etc. Le transport en commun, ou transport collectif, consiste à transporter plusieurs personnes ensemble sur un même trajet. Il est généralement accessible en contrepartie d'un titre de transport (billet, ticket, carte). La notion de transport public est différente puisqu'ils regroupent tous les transports qui sont organisés pour le compte d'un tiers

the driver said, turning round. `We made it. This is the airport.' Without a word, Mrs Foster jumped out and hurried through the main entrance into the building. There was a mass of people inside, mostly disconsolate passengers standing around the ticket counters. She pushed her way through and spoke to the clerk. 'Yes,' he said. `Your flight is temporarily postponed. But please don't go away. We're expecting this weather to clear any moment.' She went back to her husband who was still sitting in

financial data produced by British Airways and published on the Internet for investors. SUMMARY GROUP PROFIT AND LOSS ACCOUNT Audited for the year to March 31, 1998 £ million 1998 1997 Most of our revenue was earned from our main business, airline operations : 7,881 Income from other activities earned: 761 This gave us total Group turnover of: 8,642 7,608 751 8,359 Our expenses comprised : Pay and other employee costs: Depreciation of fixed assets: Selling costs: Other operational

soient tous vivement remerciés du temps consacré à l’auteur et de l’intérêt des propos tenus au sujet de la fidélisation. Avis et témoignages « Oui à une fidélisation efficace et sincère, base réciproque du ticket gagnant-gagnant régissant les relations entre fournisseur et consomma- teur. Jean-Marc Lehu a, une nouvelle fois, redéfini l’adaptation des stra- tégies marché aux aspirations du consommateur internaute du second millénaire. » Yvon Caillard, Directeur

will account for or influence 53% of total retail sales in the U.S. • Neilsen study: 84% of the world’s online population has used the Internet to make a purchase. • Items purchased most often online include books, clothing/accessories/shoes, airline tickets, electronic equipment, and hotels. Copyright © 2014 Pearson Education 9-3 BENEFITS OF SELLING ON THE In addition to the text WEB • Opportunity to increase revenues and profits • Ability to expand into global markets • Ability to remain open