Customer

references -Chronodrive.com offer Low prices for its customer, free service -A powerful loyalty program -Secure payment -A lot of services-consumer is informed by the website for current promotions | -Ergonomics website look like similar to that auchandrive.fr-There are Fears that it is more expensive-There areFears that the products not delivered. | opportunities | threats | -New market to conquer -Few competitors, for now -More and more customers to save time so rapid response to their needs

industry make the future look quite good. The hotel industry being a quite competitive market with a lot of businesses, a competitive advantage is necessary through several approaches such as technology which play an important role in the customers’ choice. Also, hotels need to be different to competitors in order to attract tourists. That is why Allied Hotel needs to have a real strategic management plan in order to gain a competitive advantage. The management of the staff is really important

 Programme : M1 alternance JUGE Thibaut Année 2013-2014 ORTS Romain CASTEL Manon Dossier : Les fondamentaux du e-business Le « Customer empowerment » Professeur référent : Annick BRIOIS BAUMAS Remerciements Dans un premier temps, nous souhaitons adresser nos sincères remerciements à Madame Annick BRIOIS BAUMAS son aide et ses conseils concernant les recherches évoquées dans ce rapport. Nous tenons à remercier également et à témoigner toute

Suppliers and customers still have to meet each other to do business because they need a human contact to feel comfortable in a professional relationship: You can’t sell a product on e-marketplace as well as you would do it face to face with a customer or a supplier. The problem is that you begin a transaction with a customer (or a supplier) on the e-marketplace in order to increase the number of contracts and reduce the costs but, then, you have to come back on this customer to make him buy more

the guarantee of security and comfort. III- VALUE CUSTOMER PROPOSITION * CVP - Target Group The company is working in the manufacturing made-to-measure shoes industry and is targeting companies that are willing to buy security shoes for their workers. During the first stage, the company has decided to target only France as a geographical area. Then in the second stage, if the product is highly sold and appreciated by the customers, the company will extend its geographical areas(mainly

The store was created in 1991 by Hervé Blanc. It used to be called “Maxi Fouille” until the beginning of this year when it changed its name for “CENTRAKOR”. During this training period, my job was mainly to sell. When there were not many customers, I was dealing with storage solutions, that is say I was trying to think how to promote the products by improving the display. I. Presentation of the company a. Activity sector It is a retail store that does not sell any food

to its target customer. The DVF brand caters to women of all ages in all stages of their life. The designer herself described the DVF customer as every woman. “She is active, she is smart, she is fun, and she is confident.” In a press release statement, Diane von Furstenberg quoted “The DVF customer still dresses very much the way she did when she was 20, and somehow manages not to look absurd doing so.” This statement just describes what the DVF brand has to offer their customer; luxury clothing

stores of Séphora. 4 - Location : Paris, Nice, Cannes, Deauville, Lyon, Saint-Bon-Tarentaise, Saint Tropez. Promotion : 1 - Direct Marketing : Dior's site, publicity on the television and in them go shopping. People : 1 - Customers : Customers having generally good income. 2 - Competitors : Chanel, Givenchy... All the big brands, which make by-products. 3 - Sales forces : The brand image. The second of the mark(brand) Séphora: great lisseur wrinkle SPF 15 : Product

knowyourcustomer.net/ du KYC : “The words Know Your Customer in the financial sense describe the process by which a bank or financial institution checks the identity, background and other aspects of the source of wealth of potential and existing customers. Also known as KYC, legislation and regulation require firms to obtain evidence of identity of a customer at take-on and to keep a record of that evidence for as long as there is a relationship with a customer. Legislation and regulation also require a firm

the Carrefour group to learn about their customers and to do everything they can to satisfy them. Thus Carrefour has defined what builds up a positive experience for the customer: apart from the marketing mix, you can see that many other factors contribute to the customer’s decision-making on the diagram below. PART 1: Sociocultural influences Situational influences As we have explained in the first report, it is a good idea to keep customers as it brings in a lot of money. The group