I . I have been studying a personal assistant BTS in sandwich course since the twenty of July two thousand and nine
First, I will introduce my company then I will talk about one of mine situation of communication.
I. The company
The company I have been working for since twenty of July is called “Orange Business Services”
The firm is located in Toulouse, near to Jolimont and sellstelecommunication’s solution to companies.
There are approximately 100 employees on this site: salesmen and project managers who manage the installation with the customer.
= Il y a environ 100 employés sur le site: des vendeurs et des chefs de projets qui s’occupent de l’installation de la ligne chez le client.
In fact he firm is divided into 2 branches in this company. In fact, there are salesman on thefirst hand and who sale the solution and project managers in other hand who manage the installation.
I found the company thanks to my steps In fact; in despite of help of IGS, I wanted to do my research in order to avoid waste of time.
= J’ai trouvé l’entreprise par mes propres moyens. En effet, en plus de l’aide de l’IGS, j’ai voulu faire mes recherches de mon côtés afin d’éviter de perdre dutemps.
II. My job
My company is situated in 15 minutes from my home that is 12 km.
Indeed, I am geographically situated between the IGS and my company.
I make every morning my movements with my personal car in order to not to depend on public transportation.
My contract of employment defines 7 working hours per day. I begin the morning between 08:30 am and 09:30 am and finished in the eveningbetween 4:30 pm and 5:30 pm.
However, I remain sometimes later according to the amount of work.
= Mon entreprise se situe à 15 minutes de chez moi soit 12 km.
En effet, je suis située géographiquement entre l'IGS et mon entreprise.
J'effectue chaque matin mes déplacements avec ma voiture personelle afin de ne pas dépendre des transports en commun.
Mon contrat de travail définit 7 heures detravail par jour.Je commence le matin entre 08h30 et 09h30 et fini le soir entre 16h30 et 17h30.
Cependant,il m'arrive de rester plus tard selon la quantité de travail.
My tutor is the manager of this service and I am his personnel assistant.
= Mon tuteur est le responsible du service et je suis son assistante personelle.
I work in the “Administration of Sales” department and I’m in charge ofimportant documents like the file of project managers. Furthermore, I have to manage the technicians’ schedules who install the solutions at the customer.
Then, I take care with analyzing the productions with regard to the fixed objectives: I create boards of follow-ups for a better organization.
On a one part,I prefer this last task because they are manager's tasks and indeed, I will likemaking this job in the future.
In spite of the bad actuality of company, there is, in my company, a good working atmosphere: my responsables feel concerned by my school training and it is an asset for my success.
On the other hand, I had something conflicts when a customer is dissatisfied by the service. This task is not my favorite but I must know how to answer any questions concerning theservice .
= D'autre part, il m’arrive d’avoir des conflits quand un client est peu satisfait par le service. Cette tâche n'est pas ma préférée mais je dois savoir comment répondre à n'importe quelles questions concernant le service
I really enjoyed working in this company thanks to the good atmosphere.
After the exam, I would like to pursue my studies in bachelor’s degree in ESAMin order work in human resources.
So, even if the alternation defines a certain amount of work and schedules sometimes heavy, I think of continuing my studies thanks to this method.
Indeed, the alternation is an additional asset(trump card) for a CV. It allows to acquire some experience(experiment) in company, to know the environment(middle) of the company, to put into practice our theory, in...
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