Starbucks blue ocean strategy
Store network for instant coffee. At the beginning it was a new way of consumption: having a coffee in a special location, with music, food coming with…. The challenge was to introduce to the customer the degustation of a coffee combining quality, reasonable prices, and proximity. In 2010, the company decided to revamped the strategy….
Starbucks concept…
Starbucks researches indicated that a majority of adults under the age of 40 had never tried instant coffee. This type of non-customers did not have time to stand in line or did not enjoy the Starbucks “conversation” experience. This target consider that it was easy to drink a Starbucks brew in their office, home or on the road.
Starbucks, Blue Ocean Strategy
Costs : All the concept of Starbucks , in a minipacket.
Buyer Value: VIA instant coffee, easy to carry and easy to open mini packets.
New challenge….The third place
Reduce: Bitter taste of minipacket coffee Eliminate: The idea that instant coffee cannot procure the same pleasure that brew product in Starbucks .
A new value curve
ReCreate: Old, boring category of instant coffee
Raise: The possibility to put a concept in a valuable-innovating product.
Four actions framework
Blue Ocean Strategy Create unconsteted market place
Starbucks Strategy Already done, but before the innovating « third place », we can say that it was a red ocean. Competitors did not have the time to reacte. The company targeted non-customers. They did not spend so much money in research and development. They retake an old and well-known packaging putting inside the brew used in stores. New challenges for the company who wants to reach the grocery market distribution with another blue ocean strategy.
Make the competition irrelevant Create new demand Break the value cost trade off
Align a whole system’s of a firm activities in pursuit of differentiation and low cost
Blue Ocean Strategy… Strategy…