Customer to customer

“The online phone shop you can talk to” CONTENT PAGE INTRODUCTION P. 3 TASK A MARKET ENVIRONMENT ANALYSIS I- PESTEL ANALYSIS P. 4 II- Porter’s 5 Forces ANALYSIS P. 7 III- FONESHOP’S RESOURCES P. 9 IV- CRITICAL SUCCESS FACTORS P. 9 SUMMARY TASK A / SWOT ANALYSIS: - STRENGHTS/WEAKNESSES; P. 10 - OPPORTUNITIES/THREATS P. 11 TASK B STRATEGIC OPTION I- 1st STRATEGIC OPTION P.12 II- 2nd STARTEGIC OPTION P. 13 TASK C ACCEPTABILITY, FEASIBILITY

Some travel agencies today are real living spaces and gathering , where the customer experience is at the center of préoccupations. Certaines agences de voyages sont aujourd’hui de véritables espaces de vie et de rassemblement, où l’expérience client est au centre des préoccupations. Travel agencies not only want to sell , but to an experience . Rethought, they are transformed into cultural spaces, places of well-being, and incorporate the latest technological innovations. So they have a bright

  IPEX Report Crest of London                                  2010         THANKS   I  would  like  to  sincerely  thank  Mr.  Ravi  for  the  opportunity  he  gave  to  me  to  work  in  a   London  company.  I  would  like  also  thanking  all  the  team  for  their  hearty  and  warm   welcome  in  the

tâche : to perform a task aider : to assist analyser : to analyse animer une équipe : to coordinate, to manage a team, to lead a team of assister une équipe de vente : to assist sale staff commercialiser : to market concevoir : to design conseiller : to counsel contribuer à : to contribute to contrôler : to monitor coopérer : to cooperate coordiner : to coordinate définir : to define déterminer : to determine développer : to develop diriger une équipe de 25 personnes : to supervise

à partir de réelle baguette française (dît pain crunchy). Ce sont des produits hauts de gamme mais à un prix qui reste tout de même compétitifs. Liste des produits et des prix, voir Annexe. L’Environnement L’Office, qui est consacré qu’au B to B, se situe à Cornhill, en plein milieu de la City, le quartier des affaires de la ville de Londres. Si cette situation géographique, permet à l’entreprise d’être directement à proximité de ses clients potentiels, elle est aussi confrontée à un très

Web Intelligence with SAP BI Applies to: Web Intelligence XIr3.0 Summary This document outlines some basic steps with Web Intelligence XI Release 3.0 in combination with a SAP BI landscape. From SDN Community Day @ TechED Berlin 2008 Author: Ingo Hilgefort Company: Business Objects, an SAP company Created on: October 2008 Author Bio Ingo Hilgefort started in 1999 with Seagate Software / Crystal Decisions as a Trainer and Consultant. He moved to Walldorf for Crystal Decisions by end of

allegiance to the British Crown * It has no political power * Goals: to promote values of democracy, human rights, equality between people, sustainable development and protecting the environment (amongst other things) through cooperation between its members. * The CMW games (1940) in Canada Britain: a multicultural and multi-faith society * RAF * Barristers (avocats) wearing a wig * First ever Asian woman elected Lord Mayoress, Manjula Sood * Cap issued to Rastafarian

Strawberry tagada, dragibus. These products are on the market since 1986, and Haribo have becoming with them an important competitor. We have decided to create a new candy, “The Splash” Our product, The Splash We want to create a new candy just for children. But, it is not a simply candy, it’s much more than that, this candy allows children to stay focused and be more effective in class. Chocolates and candies are one of the best-loved foods everywhere in the world. These are one of life's

ACKNOWLEDGEMENTS As part of achieving this thesis, we want to thank all those who have directly or indirectly contributed to the drafting of this document: * All the INOVA’s staff * All the administration of CEFIVE And we apologize to everyone who helps us and we have unfortunately not mentioned. We express our sincere and profound gratitude to them. Summary INTRODUCTION 1 I - Presentation of the host company 3 1. INOVA SI history 3 2. Activities of the structure 3 II

CANTEEN 1- What is the peak demand for the restaurant in terms of users per hour? The opening hours of the canteen are from 11:30 am to 2:00 pm from Monday to Friday. After interviewing the cashier, we learned that satisfied demand is approximately 400 to 500 people during those hours at a peak. This means that in an hour, the average number of customers is 180 people. Moreover, we stood at the entrance for ten minutes observing how many people left without eating because of factors such