Airlines business case
|Value Proposition |
|EasyJet success is due to a strong Value proposition which can |Singapore Airlines is a full-service premium network passenger |
|be resumed by only one word ⋄ EASY |airline, world-renowned for its dedication to product innovation |
| |and service excellence |
|Communication |
|Short, clear and usually « surprising » communication flow |Communication based more on a 5* hotel model in order to emphases|
|which guide consumers always to easyjet.com, as the brand do. |the high service level |
|[pic] |[pic] |
|Pricing |
|Simple pricing, all-in, hence easy to know at the first look |Premium Price for Premium services |
|how much costs your flight. At the earliest you book it, the | |
|less you will pay. | |
|Distribution Channel |
|Once again, simplicity and clarity makes it easy. In 2005, 90% | |
|of overall sales was done by internet. The remaining sales was |