Managing intercultural teams
3033B
Personal Paper
Who are the international managers and what are their role in the management of a multicultural team and its diversity?
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Table of content
1. Introduction………………………………………………………………………….....3
2. Discussion of the literature…………………………………………………………….4
3. Real-life example…………………………………………………………..…………12
4. Conclusion……………………………………………………………………………14
5. References…………………………………………………………………………….15
6. Appendix……………………………………………………………………………...16
1. Introduction
The correct operation of a company does not depend solely on its organization, nor of the competences of its personnel. Mentalities, the manner of working together, to make decisions and to carry out them, also play a great part in the correct operation of a company. Culture has a real impact on all those aspects, the way people do business and communicate with each other. By definition, international business involves bringing people of various cultures together. Problems in cultural understanding can have a major influence on the success or failure of international business. Managers need to understand their world business environment and must work daily with clients and employees from around the world. International and cross-cultural skills become needed for managers throughout the firm, not just for those leaving for foreign postings, such as the expatriates. It is of crucial importance to highlight and understand cultural differences in order to be effective in the worldwide business. The role of the international manager is to survive and be effective in such a diverse environment. We will describe his role and his required qualities and skills in the first part of the discussion, based on the seventh chapter of the book and on two academic articles. We will also discuss briefly how companies try to get those competent people. In the second part of the discussion, we will talk about