European Foundation for Quality Management

A FILM MARKETING ACTION PLAN (FMAP) FOR FILM INDUCED TOURISM DESTINATIONS Dr Noëlle O’Connor, Senior Lecturer in Tourism and Hospitality, Department of Humanities, School of Business and Humanities, Limerick Institute of Technology, Ireland. Tel: + 353 61 490166 Email: noelle.oconnor@lit.ie Dr. Sheila Flanagan, Head of School, School of Hospitality Management and Tourism, Faculty of Tourism and Food, Dublin Institute of Technology, Cathal Brugha Street, Dublin 1, Ireland. Tel: +353 1 4024380 Email:

5.1.2 Vision 37 5.1.3 Values 41 5.1.4 Company profile 44 Conclusion 49 5.2 Company promotion 50 5.2.1 Advertising 50 5.2.2 Exhibitions 52 Conclusion 55 CHAPTER 6: SELL!!! 56 6.1 Rules for winning presentations 56 6.2 Generic presentations 64 6.2.1 Website 64 6.2.2 Company presentation 67 6.2.3 Brochure 70 6.2.4 Products/services presentation 72 6.3 Customized presentations 75 6.3.1 Face

DES DONNEES COMPTABLES : UNE REVUE DE LA LITTERATURE Résumé Abstract: A Conceptual Framework for Accounts Manipulation Accounts manipulation has been a matter of research, discussion and even controversy, in several countries such as the USA, Canada, the UK, Australia and France. The objective of this paper is to present a detailed literature review and propose a conceptual framework for accounts manipulation . This framework is based on the desire to influence the possibilities of

Marketing Digital Communication International Luxury Wine Management Commercial Management Social Finance Bancaire Finance d’Entreprise 33 PROGRAMMES M2 MARKETING / COMMUNICATION / MÉDIAS Marketing, Communication et Stratégies Commerciales Communication et Publicité Web Community Management & Réseaux Sociaux Manager de l’Industrie des Jeux Vidéo Marketing Digital et e-Business Marketing Événementiel et Stratégies des Relations Publiques Management, Production et Promotion des Médias PROGRAMMES INTERNATIONAUX

Health Organization can be obtained from WHO Press, World Health Organization, 20 Avenue Appia, 1211 Geneva 27, Switzerland (tel.: +41 22 791 3264; fax: +41 22 791 4857; e-mail: bookorders@who.int). Requests for permission to reproduce or translate WHO publications – whether for sale or for noncommercial distribution – should be addressed to WHO Press, at the above address (fax: +41 22 791 4806; e-mail: permissions@who.int). Les appellations employées et la présentation des matériaux dans la présente

I I I I I I I I Renewable energy www.renewableenergy.no Renewable energy I I I I I I I I PREFACE Renewable energy has been an important political topic for a long time. 20-30 years ago there was an increasing realization that the earth’s resources are limited and that the world’s dependency on fossil fuel must be reduced. Today, climate problems are on the summit of the international political agenda. Climate change created by humans around the globe is the largest

offers this publication for use by winemaking professionals worldwide as a compendium of existing knowledge, both scientific and anecdotal, regarding lactic acid bacteria in wine, and malolactic fermentation as conducted in wine. It is the user’s sole responsibility to determine whether any of the information contained herein is of benefit. The information, techniques and procedures presented in this publication are not to be considered as any type of expressed or implied guarantee for any aspect of the

------------------------------------------------- Table of contents 1. Management summary 4 2. Business context 4 3. Targets 25 4. Study of feasibility 27 5. Methodology 33 6. Analysis 37 7. Logical vision 43 8. Physical vision 45 9. Configuration 51 10. Database 55 11. Input / output vision 56 12. Programming 57 13. Test 58 14. Deployment 59 15. Performance checkout 60 16. Handling/ Maintenance 60 17. Costs 61 18. Suggestion and criticism 64 Management summary Last year, the selling figures of Alain

l’innovation chez 3M. Là où le Six Sigma tente de structurer les processus en réduisant la variation, l’innovation ne peut pas être planifiée et organisée à son tour. Hindo (2007) cite également en référence von Hippel, professeur au MIT Sloan School of Management, qui avance qu’une compagnie de plus en plus structurée par l’implantation de programmes d’amélioration continue verra sa fréquence d’innovations radicales réduite. Bisgaard (2008), McCreery (2008), Hoerl et Gardner (2010) et Antony (2007) remettent

son contenu et de sa forme. Mots-clés : Internet, marketing relationnel, gestion de la relation client; CRM, e-CRM, e-marketing, GRC, e-GRC. Internet Impact on Customer Relationship Management A Case Study in the Express Transport Sector Abstract: The use of Internet changes the customer relationship management (CRM) of a company. The objective of this paper is to identify the impact that Internet might have on the different functionalities of CRM. This goal is reached by a literature revue concerning