The September Issue

satisfaction, insatisfaction, fidélité, personnalisation Abstract Marketing services have reached a crucial turning point in the last years. The traditional concept of this field, mostly based on quality management, is being replaced by new and diversified approaches, in an attempt to put consumers in the heart of the marketing strategy, in order to better meet their expectations. The recent notions do not only concern satisfaction but also dissatisfaction through recovery programs. Another major trend

Wagner M. (2005), « The Environmental Kuznets Curve: Exploring a Fresh Specification » Contributions to Economic Analysis & Policy, vol. 4, Issue 1. _ Meadows, D. (1972), « Halte à la croissance ? », Fayard Paris, p. 315. _ Rapport Brundtland (1987), « Notre avenir à tous », Commission mondiale sur l’environnement et le développement, Montréal, Ed. du Fleuve. _ Grossman, G., Krueger, A., Alan, B. (1993), « Environmental Impacts of a North American Free Trade Agreement », The Mexico-US Free Trade

des affaires étrangères Anwar Gargash, appelé le czar de reforme politique, qui se prononce souvent sur la question de réforme aux Emirats, explique  “The UAE's end goal is not a liberal multiparty system. This model does not correspond with our culture or historical development. There is insufficient evidence that a multiparty system works in the Arab world”. Cet énoncé nous montre que selon Gargash, un pluralisme n’est même pas envisageable aux Emirats. En Mars 2013, un procès a eu lieu dans

et ses bras sont ballants. Les deux autres ont 6. Ferez/Fumey, p.14. 3 Figure 1  Dominis, John/Time & Life Pictures/ Getty Images : black power salute. The 200m gold medallist Tommie Smith, centre, and the bronze medallist John Carlos, with gloved sts raised and heads bowed in a 'black power' salute on the podium at the Mexico Olympics in 1968. l'un de leur poing revêtu d'un gant noir levé au ciel. Le personnage central tient dans sa main gauche un objet, le personnage à droite de

Tél : (216) 98 680 758, saidaniweyma@yahoo.fr a -1- Abstract The relationship between investment, financial constraints and legal system has been the subject of a wide range of papers. After numerous studies, this literature has failed to produce unanimity about the relationship between financial constraints and cash flows sensitivity. Proposed theories generally take one of the two following perspectives. The first theory made by Kaplan & Zingales (1995, 1997 et 1999) states that investment

Interstate Ethnic Conflicts: Toward a Crisis-Based Assessment of Irredentism », Journal of Conflict Resolution, vol. 39, no 1 (mars), p. 82-109. 2 Heraclides, op. cit. ; Neack, Laura, 1994. « UN Peace-Keeping: In the interest of Community or Self? », Journal of Peace Research, vol. 32, no 2, p.181-196; Cooper, Robert, et Mats Berdal, 1993. « Outside Intervention in Ethnic Conflicts ». In Ethnic Conflicts and International security, sous la dir

Copyright © 2009 The New York Times Une sélection hebdomadaire offerte par Doubts About Obama Todd Heisler/THe New York Times The United states and europe still have tensions over issues like Afghanistan and iran. President obama joined NATo leaders on the French-German border in April. By STEVEN ERLANGER T Marrakesh, Morocco HE ELECTION OF Barack Obama as president of the United States seemed to most Europeans to be unadulterated good news, marking an end to the perceived unilateralism

The Baccalauréat Général in France: a case study of teacher and pupil responses to compulsory breath K M Higham Given current debate in England regarding the proposed 14 - 19 reforms and the Tomlinson Report, this study will investigate the French pupils' and teachers' views on the various routes to the Baccalauréat général and the relative balance of specialisation and compulsion within them. Spending a full term at the Lycée Jean Rostand in Chantilly (Oise) as part of the teacher exchange

____________________ Related to the development of the Internet, see: Yang, Miao, ACM International Conference Proceeding Series; Vol. 113; Proceedings of the 7th international conference on Electronic commerce, Page 52 – 56; The World Information Society Report 2007, available at: http://www.itu.int/osg/spu/publications/worldinformationsociety/2007/. According to the ITU, there were 1,13 billion Internet users by the end of 2007, available at: http://www.itu.int/ITU-D/. 2 Regarding the threat of attacks against

Abstract: The goal of this article is to study the links between: “brand personality”, “consumer commitment of brand” and “consumer involvement”. A synthesis of the literature related to brand personality and brand commitment allows us to include another variable: “the consumer involvement”.That is due to the multiple confusions between the literatures of the commitment and involvement. So, we suggest studying the brand commitment as construct multidimensional including three components: “the affective