Hope and Anchor
By Flora Bouard

Contents

1 _ Introduction
2 _ Localization geographic
3 _ Hope and Anchor Inn
4 _ The organization chart
5 _ Customers
6 _ Competition
7 _ Advertisement
8 _ My type day
9 _ Conclusion

1 _ Introduction

My name is Flora Bouard, I am 20 years old, I am a student at Rumengol college and I am studying an HND in Sales and Commerce.
Within the framework of my program I had to make an English-speaking training course of a duration of 5 compulsory weeks. My choice was ported on England because this country attracts me a lot since many years. It is also the English culture which motivate me to go to work abroad. I choose a neighborhood country which have the same climate because in case of too high temperatures, I’m sick. For example, I wouldn’t go to Australia because I use to leave in temperate countries. I choose this region because of its sea proximity.
As far as I’m concerned, I made my training course at hope cove during 11 weeks.

2 _ Geographic localization

Hope cove is a small seaside village in South Hams District, Devon in the south west England.
This village is located between Salcombe and Kingsbridge.
It’s a dynamic and touristic area. Near the pub, there are two beaches. One of it allow to boats to moor. So, some of our customers are boats owners.
All the year, the staff is composed of 12 members. In this team, there are the couple of managers, 4 cooks, 1 room cleaner, 3 barmen and 2 beachcomber employees.
During this same period, the village’s population is weak: only 250 people leave there.
However, when summer come, the population increase a lot : the staff culminate at 40 workers, and the town reach 5000 inhabitants.
In the past, hope cove was fishermen village, and currently this village is very attractive.
In effect, many activities are proposed like : diving which permit to visit boats carcasses, surf, kayak, boats and jet ski leasing,