Operation Management Case Study

overview of the steps. The remainder of this article consists of five sections. The first section provides a synopsis of the extant literature on traditional SQ and e-SQ. Drawing on insights from the extant literature and a comprehensive qualitative study, the second section offers a formal definition of e-SQ and delineates its domain (Step 1 in Figure 1). The next section describes a preliminary scale, the process used in refining it through both qualitative and empirical research, and the scale’s

les organisations prises comme entités structurées dont les structures (formelles) […] dépendent des caractéristiques de leur contexte » (Friedberg, 2001). Cette approche est née de son opposition au « one best way » des théories classiques du management (Scott, 2003) et est « en rupture avec la focalisation 3 excessive sur les motivations et les relations » du courant des relations humaines (Friedberg, 2001). Lawrence et Lorsch ainsi que Thompson sont considérés comme fondateurs de cette

STUDY OF THE LEGAL FRAMEWORK OF THE LAW-MAKING PROCESS IN EHTIOPIA PROPOSALS FOR AMENDMENDS Mains persons met February 12 Mr. Fasil Nahum, advisor to the Prime Minister Ato Zenebe Burka, Head of the legal draft department of the Ministry of Justice; Mr. Ato Sisei, Ministry of capacity building Mr. Abebe Mulatu, Institute of Legal research Mr. Briottet, team leader of the reform program, University of Leyden Mr. Dominique Francke, French Magistrate, advisor to the Federal Ministry

This article presents a conceptual motivational process model, explicating the processes by which involvement and consumer risk perceptions are caused, and influence one another, as well as subsequent behavioral responses of consumers. An empirical study, carried out to test the motivational process model and the hypothesized causal relationships finds overall support. Implications of this research for marketers and consumer psychologists are discussed and suggestions for future research are provided

corruption is a concept foremost normative, which means the violation or the illegal either moral transgression of the norms referring to the duties of the public officials, economic agents or persons which accomplishes different financial either banking operations. The penal codes of USA and France have such vision about the corruption. Considering to the ones above, and allowing to the essential elements of the phenomenon, one defines the corruption as the activities ensemble which is unfurled between two

process. But they are so deeply rooted in their history and in their culture that even if Japanese Management is said to be one of the most efficient and shows excellent results, some failure are noticed. Mitsubishi Motors Corporation is not an exception. Its managing system could be significantly criticised. What are the limits to Japanese management success? Through cross-cultural management and managing diversity I will analyze the reasons why Chrysler’s takeover by Mitsubishi has been a success

Air France-KLM is today the world leader in terms of international passenger traffic, the second player in the world in terms of Cargo activity, and a leading provider of maintenance services. (Source: Air France) What made us interested in this case was the surprisingly successful change process of two quite different companies, both in size, culture and corporate structure. The question we want to ask is: What made the change process in the merger between Air France and KLM successful?

difficult task because of the multiplicity of measures and the diversity of users’ attempts and needs. The aim of this research is to analyse the design of a new “tableau de bord” for the top management by controllers and the reactions of the operational managers in terms of use and requirements. The case study concerns a large French group in the car activity. Gaps between designers and users of this device seem to cause its rejection by the latter. Key Words: Scorecard, accounting measures, design

with the tool applied. For the PEST analysis the macro environment is taking into account whereas for the value chain the product is being considered. But your job is to analyse Microsoft Windows and to link the Macro and Micro environment to your case. In other words, the macro environmental changes found need to be brought into context: That is, what does this mean for Microsoft/Windows? If the global economy is growing/shrinking what is the impact on MS? If the legislation change what does MS

11 13 13 13 14 15 16 17 » 3. THE FIRM OF THE FUTURE » 4. THE JOURNEY 3.1 Business Inspired by Nature 4.1 The Real 10 4.2 Resilience Audit 4.3 Creating a Business Ecosystem » 5. CONCLUSION » 6. BIOGRAPHIES AND PICTURES » 7. APPENDIX: CASE STUDY EXAMPLES 4 The Firm oF The FuTure - A Business inspired By nATure execuTive summAry The Firm of the Past is no longer fit for purpose. Firms of the Past, and the economies in which they operate, have become brittle and retrograde. We